Privacy Policy
Last updated: January 1, 2025
1. Introduction
iCloseLeads, Inc. ("iCloseLeads," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our service at icloseleads.com.
2. Information We Collect
We collect information you provide directly:
- Account registration data (name, email, password)
- Profile information (niche, bio, hourly rate, portfolio URL)
- Email content you create and send through our platform
- Contact form submissions
We also collect automatically: IP address, browser type, device information, pages visited, and usage analytics.
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data on the following legal bases:
- Contract performance: Processing necessary to provide our services
- Legitimate interests: Improving our platform and preventing fraud
- Consent: Marketing communications (opt-in only)
- Legal obligation: Compliance with applicable laws
4. How We Use Your Information
- Provide and maintain our service
- Process and deliver emails on your behalf
- Improve and personalize your experience
- Send transactional and service communications
- Detect and prevent fraud and abuse
- Comply with legal obligations
5. Data Retention
We retain your personal data for as long as your account is active. Upon account deletion, we delete your personal data within 30 days, except where retention is required by law.
6. Your Rights (GDPR)
If you are in the EEA/UK, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, email us at privacy@icloseleads.com.
7. Third-Party Services
We use the following third-party services: Hunter.io (email discovery), OpenAI (proposal generation), Resend (email delivery). Each service has its own privacy policy and data processing agreement.
8. Cookies
We use strictly necessary cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Contact
For privacy-related questions, contact our Data Protection Officer at privacy@icloseleads.com or write to: iCloseLeads, Inc., 123 Market Street, San Francisco, CA 94105.